Build Production-Ready AI Agents with the Microsoft Stack

About the book

From a working prototype to a production agent

Moving an AI agent from a working prototype to a production system requires more than a good prompt. You need the right architecture, reliable grounding, controlled tool use, evaluation, security, observability, and clear points for human intervention. This book shows how those pieces fit together through Claims 365, a fictional insurer’s claims process.

You build a grounded business agent with Copilot Studio, secure and evaluate it, and publish it for real use. You then create a multimodal assessment agent in Microsoft Foundry that processes images and documents and returns structured outputs. From there, you run, test, and resume a complete code-first multi-agent workflow built with Microsoft Agent Framework, in Python or C#, that pauses for durable human approval with checkpoints, shared state, Dataverse, and an auditable investigation trail.

The book closes by comparing the three Microsoft agent tiers and the trade-offs between flexibility, control, maintenance, and operational responsibility.